Terms and Conditions

These terms apply to purchases made through ScaleMart.com. By using this website or placing an order, you agree to the terms below.

Product Information

ScaleMart works to provide accurate product names, descriptions, images, specifications, pricing, and availability. Product information may change without notice. Manufacturer specifications should be reviewed for critical applications, including legal-for-trade use, capacity, accuracy, environment, installation, connectivity, and accessories.

Orders and Pricing

Orders are subject to review and acceptance. ScaleMart may contact customers to confirm product availability, shipping requirements, freight charges, lead times, or other order details before processing an order.

Shipping

Shipping is governed by our Shipping Policy. Large, heavy, freight, special-order, or manufacturer-direct items may require additional confirmation before shipment.

Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy. Customers must obtain a Return Material Authorization (RMA) number and return shipping instructions before returning products.

Product Selection and Use

Customers are responsible for selecting products that meet their application, capacity, accuracy, legal-for-trade, installation, and operating requirements. ScaleMart can provide product guidance, but final product selection is the customer’s responsibility.

Manufacturer Warranties

Products may include manufacturer warranties. Warranty claims are handled according to the manufacturer’s warranty process. ScaleMart will assist where practical by providing proof of purchase, contact details, or communication support.

Contact

Questions may be directed to ScaleMart at sales@scalemart.com or 847-934-6666.