At Scalemart.com, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, purchase products, or contact us.

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Information We Collect

When you interact with Scalemart.com, we may collect:

• Personal Information: name, company name, billing/shipping address, email address, phone number.

• Order Information: products purchased, payment details (processed securely by third-party gateways).

• Technical Information: IP address, browser type, operating system, and site usage data collected via cookies.

• Communication Data: messages submitted through our Contact Us form or by phone/email.

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How We Use Your Information

We use collected information to:

• Process and fulfill orders for industrial scales, medical scales, laboratory balances, and truck scales.

• Provide shipping updates, invoices, and order confirmations.

• Respond to customer inquiries and provide support.

• Improve our website, products, and customer experience.

• Comply with legal and regulatory requirements.

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Sharing of Information

Scalemart does not sell or rent your personal information. We may share limited data with:

• Payment processors to complete transactions.

• Shipping carriers (UPS, FedEx, freight) to deliver your order.

• Service providers who help operate our site and email communications.

• Manufacturers (e.g., Health o meter, Doran, Fairbanks, Pittsburgh) if needed to process warranty or support claims.

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Cookies and Analytics

We use cookies and Google Analytics to understand website traffic and improve performance. You can adjust browser settings to refuse cookies, but some site features may not function properly.

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Data Security

We implement security measures to protect your data, but no method of transmission over the Internet is 100% secure. We recommend safeguarding your login credentials and contacting us immediately if you suspect unauthorized use.

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Your Rights

You may request to:

• Access or correct your personal information.

• Request deletion of your data (subject to record-keeping laws).

• Opt-out of marketing communications.

To exercise these rights, please Contact Us.

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Contact Information

For questions regarding this Privacy Policy or how your data is used, please contact:

Scalemart.com
Phone: 847-934-6666
Email: sales@scalemart.com